Senior Apartment Maintenance Technician - Link Apartments® Linden/Calyx

TITLE:                                   Senior Service Technician

CLASSIFICATION:               Full-time

DEPARTMENT:                     Site Maintenance

REPORTS TO:                      Property Manager

Position Summary:

Takes lead responsibility on one or more phases of maintenance relating to the completion of work orders, preparation of apartments for occupancy and/or implementation of preventative maintenance programs on communities 300 units or larger. Understands all functions of the Maintenance Supervisor role and can step in to take on additional duties if necessary.

Essential Duties and Responsibilities:

• Inspects and maintains all HVAC systems, furnishes plumbing upkeep inside and outside the buildings, ensures that roofs and gutters are in good condition, maintains all recreational facilities.
• Assist supervisor with overseeing outside contractors working on the property.
• Takes responsibility of one or more duties of the supervisor at the direction and approval of the manager in regards to prioritizing service requests while collaborating with teammates to earn trust and build resident satisfaction. Monitoring apartment vacancies daily and initiate the turnover process with painting, cleaning and repairing. Overseeing the scheduling and completion of preventative maintenance quarterly to ensure equipment lasts longer and minimizing costly repairs.
• Assures that a written explanation of work performed in each unit is left for resident.
• Ensures that residents are provided with a clean, safe and well-maintained community, ensures that good public relations are maintained between residents and the maintenance staff.
• At the direction of the Maintenance Supervisor, assist with the operation and maintenance of the pool and pool area to include proper chemical levels as required by local municipalities or other governing bodies, maintenance of pool equipment and furnishings.
• Completes all work orders within a 24-hour time frame.
• Adheres to all GPI personnel directives and safety requirements.
• Assists Property Manager and supervisor in preparing schedules and assigning maintenance personnel for routine maintenance and emergency coverage, shares 24-hour emergency call duties with other maintenance staff, including weekends and holidays.
• Assist supervisor with managing and training other members of the maintenance team.
• Learns all aspects of on-site maintenance, implements all aspects of maintenance in preparing apartments for occupancy.
• Assist supervisor with organizing and maintaining proper inventory levels on all essential supplies, keeps all tools and equipment in good working condition.
• Maintains a good property appearance by keeping it free of trash and debris, maintains all recreational facilities as assigned.
• Reports any hazardous, emergency or unusual situations that could possibly be a violation of company policy.
• Other duties and responsibilities assigned.

Knowledge/Critical Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent (GED) and at least five years’ experience in this field.
• Strong knowledge of heat pump, HVAC, plumbing, electrical systems and carpentry.
• Must have HVAC certification (Type I & II or Universal); must have or be willing to obtain a Certified Pool Operator license.  
• Pleasing personality and ability to work with and understand the problems and attitudes of residents.
• Good mechanical skills.
• Good organizational skills and interest and enthusiasm for the job.
• Must be detailed and proactive in identifying and resolving opportunities to avoid costly repairs.
• Clear communicator to residents and teammates to understand the timeline and process for repairs.

Physical Demands/Environmental Factors:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work evenings and weekends.
• Works in residential buildings and outdoors.
• Works under limited supervision.
• Frequently moves about to coordinate work.
• Frequently walks, climbs stairs or ladders, bends, stoops, reaches, uses equipment with hands, pulls, and lifts up to 50 lb.
• Ability to drive a golf cart

Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons.  This job description does not list all the duties of the job.  You may be asked by supervisors to perform other non-essential assignments and duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description.

MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME.  THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE.

PM22

MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE