Leasing Consultant - Link Apartments® Innovation Quarter

Winston-Salem, NC
Full Time
Entry Level
Join Our Team as a Leasing Consultant at Link Apartments® Innovation Quarter in Winston- Salem, NC!

We are seeking a full-time Leasing Consultant to join the team at Link Apartments® Innovation Quarter and play a vital role in providing an exceptional living experience for our residents.

What You'll Do
As a Leasing Consultant, you will:
  • Engaging with prospects: Greeting and qualifying leads, offering refreshments, and conducting informative and engaging tours of the property.
  • Closing the deal: Maintaining a strong closing ratio that meets or exceeds company and property averages.
  • Administrative expertise: Managing guest cards, marketing forms, and all required paperwork for move-ins, move-outs, renewals, and lease terminations.
  • Marketing and social media: Creating and scheduling social media posts, monitoring platforms for innovative ideas, and implementing creative marketing strategies.
  • Resident relations: Planning and executing resident events, building strong connections, and ensuring excellent communication with residents and personnel.
  • Office operations: Supporting office activities, collecting rent, managing delinquent accounts, and handling bank deposits as necessary.
  • Property upkeep: Inspecting vacant apartments, assisting with move-in/move-out processes, and maintaining a welcoming environment for residents and prospects.
  • Compliance and safety: Adhering to all Fair Housing, ADA, and company safety standards to ensure an inclusive and secure living environment for all.
  • Team support: Collaborating with the Property Manager and team, stepping up to lead office operations when needed, and contributing to the property’s overall success.
Who You Are
We’re looking for someone who embodies the following qualities:
  • A gracious, warm, and genuine nature.
  • A positive, high-energy demeanor with a passion for helping others.
  • Self-motivated and eager to take ownership of their responsibilities.
  • Strong organizational skills and attention to detail.
  • A knack for time management and prioritization.
  • Collaborative and thrives in a team-based environment.
  • Comfortable with social media platforms like Instagram and Facebook.
  • Humble, hungry, and socially smart—a natural relationship builder.

What Sets You Apart
Preferred qualifications include:
  • Leasing and/or hospitality-based customer service experience.
  • Familiarity with property management tools like Yardi, Rent Café, or CRM platforms.
  • CALP certification or similar leasing credentials.
  • Experience working in multifamily apartment communities, especially A-class properties.
  • A track record of creating professional and engaging social media content.

Why Join Grubb Properties?
This role is an opportunity to step into a fast-paced, dynamic environment as a key member of our team during the busy leasing season. You'll receive training and coaching to master the skills needed for success and guidance for professional growth within a thriving organization.

Additional Role Requirements
  • This is an onsite role involving property tours and occasional off-site travel. Reliable transportation and a valid driver’s license are necessary.
  • Physical activities may include walking the property, climbing stairs, and general mobility to coordinate work.

Grubb Properties is an equal opportunity employer. The list below is representative of the abilities an employee must have to be successful in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions

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MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE

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