Property Management Training Manager

Charlotte, NC
Full Time
Mid Level
Join Our Team as an Operations Support and Training Manager!
Are you passionate about multifamily properties and love training others? We're looking for a dynamic Multifamily Training Manager to join our team! This full-time position is perfect for someone with multifamily experience who thrives in a fast-paced environment and enjoys helping others succeed. You will report directly to the Vice President of Operations Support.

What You'll Do:
  • Provide hands-on training and support to our multifamily properties.
  • Develop and update training materials, manuals, and procedures.
  • Lead our Mentor Program, scheduling and training mentors.
  • Conduct quarterly audits to ensure adherence to our standards.
  • Run and communicate reports on training programs and events.
  • Manage training records and maintain the training department's event calendar.
  • Troubleshoot and support software like Yardi CRM.
  • Serve as the Administrator for Grubb University.
  • Develop and implement new strategies for the training team.
  • Ensure our brand standards are communicated, followed, and upheld across the portfolio.
  • Complete and manage expense reports for the training department.
  • Implement new support software across the portfolio.
  • Train and ensure understanding and adherence to all Grubb Properties and multifamily policies and procedures
  • Assist the Vice President of Operations Support with various tasks.

Work Environment:
  • Work primarily in an office setting.
  • Move about frequently to coordinate your work both in the office and off-site.
  • Frequently travel to area properties and new development sites.
  • Use the computer, phone, and face-to-face communication regularly.

What We're Looking For:
  • At least 3 years of experience in the multifamily industry.
  • 3+ years of experience with Yardi.
  • A high school diploma (college degree preferred).
  • Excellent verbal, written, and presentation skills.
  • Strong organizational and planning abilities.
  • Proficiency in Microsoft Word, PowerPoint, Excel, Publisher, and Photoshop.
  • Ability to meet deadlines and manage multiple projects.
  • Strong interpersonal skills and ability to interact with all levels of management.
  • Reliable transportation and a valid driver's license.
  • Ability to work under moderate supervision.

Why Join Us?
  • Be part of a supportive and innovative team.
  • Help shape the future of training in our company.
  • Enjoy opportunities for professional growth and development.
  • Make a difference with impactful work that contributes to community development and betterment.
  • Get recognized for your hard work and achievements.
  • Have your voice heard and valued in our welcoming and supportive team.
  • Experience stability with a company that has been in business since 1963, offering a rich history of success.
  • Thrive in a collaborative culture with happy and inspired colleagues.
  • Work on innovative projects that challenge and inspire you.
  • Benefit from clear goals and direction from leadership.
  • Join a mission-driven company focused on making a positive impact.

At Grubb Properties, we're committed to equal employment opportunities, honoring diversity, and making reasonable accommodations to ensure all employees can thrive. We comply with applicable federal, state, and local laws governing nondiscrimination in employment. This job description is subject to change to reasonably accommodate qualified individuals with disabilities, as necessary, and to comply with applicable laws. We celebrate the unique perspectives and talents each team member brings to the table, and we're excited to welcome diverse candidates to apply. Join us and be part of a team that values inclusivity, innovation, and growth.Top of Form

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MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE

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